Telehealth is a doctor’s appointment, just over secure video chat instead of in person. While it isn’t perfect, it is very convenient. Even during the best of times, it can help persons with weak immune systems to minimize their risk of infection. If telehealth is appropriate for you then you can use your own computer, from your own home, and help your family and yourself to stay healthy during the COVID-19 crisis.
RPN has been utilizing telehealth appointments to complete the interview portion of neuropsychological evaluations. The child’s testing appointment will be scheduled at a later date. Those patients choosing telehealth to complete this portion of the evaluation will be scheduled as soon as possible once COVID-19 lockdown/stay at home restrictions are lifted. Additionally, this will cut-down the time your child needs to be in the office on the testing day, since a portion will be completed.
Please use a laptop or tablet.
Small cell phone screens will not give you a good view.
Earbuds or headphones will give you better sound quality.
They also frequently include microphones which are better than that built into your computer.
Use either Ethernet or WiFi with a strong signal.
Cell signal, particularly with less than full bars, is less likely to be fast enough for live two-way video and audio.
Update your browser to the latest version.
Quit unnecessary applications to maximize connectivity and free up memory.
Consider restarting your device.
Click below to test your computer's video, audio, internet connection, and software ahead of your appointment.
We want to see you.
Your computer will compress the video it sends. If your background has bright colors, patterns, or movement then your computer will ‘assume’ that part of your video is more important or interesting, so your own picture will be of lower quality.
We want to hear you.
Background noise—television, music, dishwasher, other people talking—will make you harder to hear.